I speak
on topics related to business, strategy and technology. From conceiving and implementing FAST strategies to pragmatic technology approaches, I seek to challenge traditional assumptions and help uncover simple, yet profitable solutions best suited to your company's situation. Get details >>

- Moving from Push to Pull - Emerging Models for Mobilizing Resources (PDF)
John Hagel and John Seely Brown

- Capturing the Real Value from Offshoring in Asia (PDF)
John Hagel

- The Agile Dance of Architectures Reframing IT Enabled Business Opportunities (PDF)
John Hagel and John Seely Brown

- Overview of Working Paper Series (PDF)
John Hagel and John Seely Brown

- Break On Through to the Other Side: A Missing Link in Redefining the Enterprise (PDF)
John Hagel and John Seely Brown

- The Secret to Creating Value from Web Services Today: Start Simply (PDF)
John Hagel, John Seely Brown and Dennis Layton-Rodin

- Service Grids: The Missing Link in Web Services (PDF)
John Hagel and John Seely Brown

- Some Security Considerations for Service Grids (PDF)
Martin Milani and John Seely Brown

- Control versus Trust: Mastering a Different Management Approach (PDF)
John Hagel and John Seely Brown

- Orchestrating Business Processes - Harnessing the Value of Web Services Technology (PDF)
John Hagel and John Seely Brown

- Orchestrating Loosely Coupled Business Processes: The Secret to Successful Collaboration (PDF)
John Hagel, John Seely Brown and Scott Durchslag


John Hagel: consulting - speaking - writing

I have joined Deloitte Services LP to found and serve as co-chairman of a major new Silicon Valley based research center. This research center has a broad charter to build on my long-term work at the intersection of business strategy and information technology. While my primary focus will be to build the center and drive its research efforts, I will continue to consult with clients through Deloitte.

I work with client teams to address specific business issues, for example:

  • Implementing new approaches to strategy. Help senior management teams to shift to new strategy approaches to operate effectively under increasing uncertainty.
  • Revenue enhancement. Define programs to more effectively segment the market, accelerate near-term market penetration and generate more value from existing customer relationships.
  • Leveraged growth strategies. Develop initiatives to more effectively mobilize third party resources to add value to your customers.
  • Offshoring and outsourcing strategies. Expanding the business impact from offshoring and outsourcing relationships by aggressively targeting appropriate opportunities and designing relationships that support broader business goals.
  • Unbundling the enterprise. Design strategies to maximize asset values by reshaping the enterprise - shedding under-performing assets (e.g., business process outsourcing) and generating more value from distinctive assets (e.g., turning cost centers into profit centers)
  • Cost savings diagnostic. Identify and prioritize operational savings (both expense and assets) opportunities.
  • Harnessing the business value of information technology. Help senior management teams to understand the business opportunities created by new generations of information technology and work with client teams to define programs to rapidly generate savings and revenue enhancement using the technology.
  • Internet-based strategies. Using the Internet as a platform to develop broader and deeper relationships with customers through collaborative marketing and double loop marketing techniques.
  • Community-building. Design approaches to deepen relationships with customers and increase revenue by developing both online and off-line communities.
  • Measuring success. Work with senior management teams to identify and quantify a few key operating performance measures that will focus the organization and generate more economic value.

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John Hagel: consulting - speaking - writing

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In addition to my blog, I post somewhat lengthier views here:

From Push to Pull (October 16, 2005)

Restoring the Power of Brands (July 12, 2005)

Productive Friction A Key to Accelerating Business Innovation
(March 22, 2005)

Innovation Blowback (Jan 19, 2005)

Capturing the Real Value from Offshoring (April 4, 2004)

The Agile Dance of Architectures (Feb 4, 2004)

The Pitfalls of Early Web Services Adoption (July 16, 2003)

FAST Strategy (May 20, 2003)

IT Does Matter (May 15, 2003)

Shifting Architectures - IT, Business and Iraq (April 3, 2003)

Two Laws for Creating Wealth (Feb 3, 2003)

When Will Tech Spending Revive? (Dec 26, 2002)

Coping With Margin Squeeze (Nov 6, 2002)

Loosely Coupled: A Term Worth Understanding (Oct.9, 2002)

Restructuring the Enterprise (August 20, 2002)

Where Will Web Services Be Deployed? - Part 2 (July 20, 2002)

Where Will Web Services Be Deployed? - Part 1 (June 25, 2002)

Lessons Learned: Martha Stewart vs. AOL! (June 1, 2002)

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John Hagel: consulting - speaking - writing



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- The Big Shift (HBR)
- EdgePerspectives blog


The Power of Pull: How Small Moves, Smartly Made, Can Set Big Things in Motion
by John Hagel III, John Seely Brown, and Lang Davison


The Only Sustainable Edge: Why Business Strategy Depends on Productive Friction and Dynamic Specialization
by John Hagel III and John Seely Brown

Out of the Box: Strategies for Achieving Profits Today and Growth Tomorrow through Web Services
by John Hagel III

Net Worth: Shaping Markets When Customers Make the Rules
by John Hagel, III and Marc Singer
Net Gain: Expanding Markets through Virtual Communities
By John Hagel, III and Arthur G. Armstrong


ongoing research:
The 2009 Shift Index
The Big Shift Index: Uncovering the Emerging Logic of Deep Change

Cloud Computing working papers


The Next Wave of Open Innovation
April, 2009

Does the Experience Curve Matter Today?
April, 2009

Peer-to-Patent: A System for Increasing Transparency
March, 2009

How World of Warcraft Promotes Innovation
January, 2009

Harrah's New Twist on Prediction Markets
December, 2008

Innovation for Hard Times
November 2008

How SAP Seeds Innovation
July 2008

Student Activism Can Change the World
May 2008

Myelin Repair Foundation's Institutional Innovation

May 2008

Learning from Facebook
April 2008

Learning from Tata's Nano

February 2008

Catching the Innovation Wave

January 2008

Phoning from the Edge
January 2008

Embrace the Edge - or Perish
November 2007

Funding Invention vs. Managing Innovation

February 2006


- Creation Nets: Harnessing the Potential of Open Innovation (co-authored with John Seely Brown) April, 2006

- Connecting Globalization & Innovation: Some Contrarian Perspectives (Prepared for the Annual Meeting of the World Economic Forum in Davos, Switzerland January 25 30, 2006; co-authored with John Seely Brown)

- "The Benefits of a Long Distance Relationship" (co-authored with John Seely Brown), August 9, 2005

- "Feed R&D - Or Farm It Out?" (HBR Case Study with Commentary co-authored with John Seely Brown), July 2005

- "Productive Friction: How Difficult Business Partnerships Can Accelerate Innovation" (co-authored with John Seely Brown), February 2005

- "From Push to Pull: The Next Frontier of Innovation" (co-authored with John Seely Brown), 2005, No.3

- "Innovation Blowback: Disruptive Management Practices from Asia" (co-authored with John Seely Brown), 2005, No.1

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