Speaking
I speak on topics related to business, strategy and technology. From conceiving and implementing FAST strategies to pragmatic technology approaches, I seek to challenge traditional assumptions and help uncover simple, yet profitable solutions best suited to your company's situation. Get details >>

Papers
- Moving from Push to Pull - Emerging Models for Mobilizing Resources (PDF)
John Hagel and John Seely Brown

- Capturing the Real Value from Offshoring in Asia (PDF)
John Hagel

- The Agile Dance of Architectures – Reframing IT Enabled Business Opportunities (PDF)
John Hagel and John Seely Brown

- Overview of Working Paper Series (PDF)
John Hagel and John Seely Brown

- Break On Through to the Other Side: A Missing Link in Redefining the Enterprise (PDF)
John Hagel and John Seely Brown

- The Secret to Creating Value from Web Services Today: Start Simply (PDF)
John Hagel, John Seely Brown and Dennis Layton-Rodin

- Service Grids: The Missing Link in Web Services (PDF)
John Hagel and John Seely Brown

- Some Security Considerations for Service Grids (PDF)
Martin Milani and John Seely Brown

- Control versus Trust: Mastering a Different Management Approach (PDF)
John Hagel and John Seely Brown

- Orchestrating Business Processes - Harnessing the Value of Web Services Technology (PDF)
John Hagel and John Seely Brown

- Orchestrating Loosely Coupled Business Processes: The Secret to Successful Collaboration (PDF)
John Hagel, John Seely Brown and Scott Durchslag

Consulting

We must all find ways to do more with less. Companies need more impact with less overhead. You need it from your own organization. And you also need it from your consultants. Learn more about my:

- Consulting Focus
- Service Lines
- Insight & Experience

Consulting Focus

Through Deloitte, I work with senior management teams to:

• Define actionable business strategies to create more value
• Accelerate near-term performance improvement
• Target and exploit longer-term growth options

I add value quickly by:

• Challenging comfortable (and often unstated) assumptions
• Outlining plausible options that push the performance envelope
• Working as a sounding board and counselor to management to help remove bottlenecks

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Service Lines
I tailor my approach to maximize impact. Every situation is different. Some of the options we can tailor are:

• Retainer-based counseling. Advise senior executives or management teams on the most pressing business issues they face, spending one or more days each month.
• Implementing FAST approaches to strategy. Help senior management teams to shift to new strategy approaches to operate effectively under increasing uncertainty.
  

Or I can work with client teams to address specific business issues, for example:

• Implementing new approaches to strategy. Help senior management teams to shift to new strategy approaches to operate effectively under increasing uncertainty.
• Revenue enhancement. Define programs to more effectively segment the market, accelerate near-term market penetration and generate more value from existing customer relationships.
• Leveraged growth strategies. Develop initiatives to more effectively mobilize third party resources to add value to your customers.
• Senior management workshops. Create and lead workshops to build shared understanding and action programs on selected topics or issues, including business scenarios, leveraged growth strategies and unbundling the corporation.
• Offshoring and outsourcing strategies. Expanding the business impact from offshoring and outsourcing relationships by aggressively targeting appropriate opportunities and designing relationships that support broader business goals.
• Unbundling the enterprise. Design strategies to maximize asset values by reshaping the enterprise - shedding under-performing assets (e.g., business process outsourcing) and generating more value from distinctive assets (e.g., turning cost centers into profit centers)
• Cost savings diagnostic. Identify and prioritize operational savings (both expense and assets) opportunities.
• Harnessing the business value of information technology. Help senior management teams to understand the business opportunities created by new generations of information technology and work with client teams to define programs to rapidly generate savings and revenue enhancement using the technology.
• Internet-based strategies. Using the Internet as a platform to develop broader and deeper relationships with customers through collaborative marketing and double loop marketing techniques.
• Community-building. Design approaches to deepen relationships with customers and increase revenue by developing both online and off-line communities.
  
• Measuring success. Work with senior management teams to identify and quantify a few key operating performance measures that will focus the organization and generate more economic value.

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Insight & Experience

I provide what you need to reach the next level of performance:

Distinctive insight (see also Perspectives)
- business strategy in rapidly evolving markets with high uncertainty
- role of information technology in reshaping the business landscape
- new ways of managing business processes spanning multiple enterprises
- approaches to generate more business value from information technology

Delivering the keynote presentation at the Microsoft CEO Summit 2003

Broad experience (see also Bio)
- 25 years as a management consultant and senior executive
- Experience with both entrepreneurial startups and large enterprises
- Work with businesses in North America, Europe and Asia
- Involvement with companies in all major industry sectors

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Blog
- EdgePerspectives blog

Books

The Only Sustainable Edge: Why Business Strategy Depends on Productive Friction and Dynamic Specialization
by John Hagel III and John Seely Brown

view ongoing research:
www.edgeperspectives.com

ALSO
- Out of the Box: Strategies for Achieving Profits Today and Growth Tomorrow through Web Services
by John Hagel III
- Net Worth: Shaping Markets When Customers Make the Rules
by John Hagel, III and Marc Singer
- Net Gain: Expanding Markets through Virtual Communities
By John Hagel, III and Arthur G. Armstrong

Articles
- Phoning from the Edge: What companies can learn from Google's efforts to reshape the U.S. mobile communications business (co-authored with John Seely Brown) BusinessWeek, Jan 09, 2008

- Creation Nets: Harnessing the Potential of Open Innovation (co-authored with John Seely Brown) April, 2006

- Funding Invention Vs. Managing Innovation (co-authored with John Seely Brown) BusinessWeek, Feb 16, 2005

- Connecting Globalization & Innovation: Some Contrarian Perspectives (Prepared for the Annual Meeting of the World Economic Forum in Davos, Switzerland January 25 – 30, 2006; co-authored with John Seely Brown)

- "The Benefits of a Long Distance Relationship" (co-authored with John Seely Brown), August 9, 2005

- "Feed R&D - Or Farm It Out?" (HBR Case Study with Commentary co-authored with John Seely Brown), July 2005

- "Productive Friction: How Difficult Business Partnerships Can Accelerate Innovation" (co-authored with John Seely Brown), February 2005

- "From Push to Pull: The Next Frontier of Innovation" (co-authored with John Seely Brown), 2005, No.3

- "Innovation Blowback: Disruptive Management Practices from Asia" (co-authored with John Seely Brown), 2005, No.1

more articles >>